Author: Ben Turner

  • Lost your DESS key for your Can Am or Bombardier? I can help!

    Due to the popularity of stuff like the Ryker, Spyder, and SlingShot, I’ve recently added the ability to program DESS keys to these vehicles. Coverage includes watercraft, snowmobiles (yes, I know I live in TN, but hey, climate change is real, right?), quads, side by sides, and pretty much anything that uses one of those […]

  • Why did I close the store?

    The official letter is here. This is my personal reflection. I had this romantic notion that running a brick and mortar locksmith shop would be this classic 1940’s sleeve garters, apron, and jeweler’s loupe with customers saying things like “fine job young man, you have my business from now on” over the steady ding of […]

  • Lock Medic is now exclusively a mobile service (the store is closed)

    To our valued customers: On March 15, 2019, our storefront will permanently close. Yes, you read that right. Our workforce will be cut in half (from 2 to 1). Maria will move on to (hopefully) bigger and better things, far, far away from retail. I’ll be keeping the fire burning, albeit smaller than before. I […]

  • a long explanation of why we don’t do VW/Audi keys. . or how I learned to stop worrying and love the bomb.

      Around once a month, some poor soul will cross our threshold, VW key in hand, with a simple request: can they have a spare key made? And time after time we break their hearts and send them away with nothing but the old worn-out key they walked in with (and unsolicited advice to buy […]

  • So what exactly does a locksmith do?

    I’ll admit I have a pretty lousy “elevator speech”. Why? Because I do a lot of different things, not all of which can be explained (at least by me) in 90 seconds. Most of the time when someone asks me what I do and I say “I’m a locksmith”, they immediately jump into a story […]

  • It’s HOW much for a key? But I only paid $xxx for the car!!

    Like most retail businesses, we sometimes get customers that are flabbergasted by the price of things; like a spare key for their car. Most of the time it’s someone who bought an older car that still has an electronic key, whereas whatever vehicle it replaced did not, and they’ve been used to paying $2-3 for […]